Items must be returned within 30 days of receipt. Products must be in their original packaging, unused, and in the same condition that you received them.

2. Refund Process

Once we receive and inspect your return, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within 7-10 business days.

3. Shipping Costs

Customers are responsible for paying for their own shipping costs for returning items, unless the item was received damaged or incorrect.

4. Non-Returnable Items

Certain items, such as customized machinery or replacement parts that have been installed, are non-returnable. Please contact our support team for specific item inquiries.

5. Technical Support

Before returning industrial machinery, we recommend speaking with our certified engineers. Many issues can be resolved remotely without the need for a return.

Trusted by leading industrial brands